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Return and refund cost calculator

Calculate the profit impact of refunds, return shipping and recovered inventory.

About this tool

How do I use this tool?

Calculate the profit impact of refunds, return shipping and recovered inventory.

What should I check before using the result?

Use one currency. Recovered inventory is valued at the entered percentage of original goods cost, not the resale price. Refunds cannot exceed original revenue; fee refunds cannot exceed the original fee. Taxes and advertising are excluded.

Worked example

With revenue 50, goods cost 15, shipping 5, a full refund 50, return shipping 5, fee 1.75, handling 2 and 80% inventory recovery, profit after return is -16.75.

profit = revenue - refund + recovered_goods + refunded_fee - goods - outbound_shipping - return_shipping - payment_fee - handling

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Documentation updated